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Personalized Recovery Oriented Services (PROS)

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> Personalized Recovery Oriented Services (PROS)

Contact Information

  Tompkins County Mental Health
  201 E. Green Street
  Ithaca, NY 14850
  (607) 274-6200

Frank Kruppa
Commissioner of Mental Health

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Personalized Recovery Oriented Services (PROS)

Personalized Recovery Oriented Services (PROS) is a comprehensive recovery oriented program for adult individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support, and rehabilitation in a manner that facilitates the individual’s recovery. Some of the goals of the program are to: Improve function, limit inpatient utilization, increase employment, attain higher levels of education, and secure preferred housing. Recovery lasts 12 weeks, but you may begin at any time. Some examples of peer‐led group activities include art, gardening, writing, social activities, games, and meditation.

PROS may be right for you if:

  • You are at least 18 years old.
  • You are having trouble reaching goals in areas such as work, school, relationships, and stable housing.
  • Barriers related to mental health and/or substance use keep you from reaching your goals.


There are four service components that individuals can receive within the PROS program:

Community Rehabilitation and Support (CRS): The CRS component is designed to engage individuals in managing their lives and restoring skills and support necessary for being successful within the community. Some of the services under this component include assessment, wellness, self‐management, benefits, and financial management.

Intensive Rehabilitation (IR): The IR component is provided individually or in small groups. It is used when the participant is ready to take a step toward reaching a specific goal that is difficult, or they need support to maintain progress they have already made. If the participant has a relapse in mental health symptoms or substance use, Intensive Rehabilitation can help them refocus on their goals.

Ongoing Rehabilitation and Support (ORS): The ORS component is provided individually by a staff member. Ongoing Rehabilitation and Support staff can help participants manage symptoms that make it difficult to find and maintain employment.


Clinic Treatment (CT): The CT component can help participants overcome barriers that may be caused by their physical health, mental health, and/or substance use disorder. Clinic Treatment includes nursing, counseling, and medication management.

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Call for a screening appointment. We will see you within one week!


Walk into the TCMH building and ask for an appointment.


Ask your therapist to make a referral to PROS.