Mission

Our mission is to build a healthy, equitable community in Tompkins County by addressing the root causes of health disparities and integrating mental, physical, and environmental health.

Vision

We envision a future where every person in Tompkins County can achieve wellness.

Values

Together, we value compassion, collaboration, integrity, innovation, and learning within our organization.

Intent

An integrated and empowered team, advancing a collaborative effort to promote prevention and equitably improve individual and population health.

1. Integration

Merge the department structures to become one organization and increase our ability to better serve our clients and community.

Summarized Key Result Areas:

• Creating an integrated org chart.
  • Conducting analyses to better understand client needs related to the new structure.
  • Review our internal workflows/processes for efficiency.
• Develop a staff-informed and well-rounded communication plan for our integrated org. Manage and communicate the transition of our brand and identity.
• Enhance staff culture and relationships through increasing awareness and understanding of our work.
• Improve and integrate the client experience, especially for those engaging in several of our services.
• Document our merger story and share our success widely!

2. Culture

Align the organization around our shared Mission and Values-Based Culture to create an empowered, engaged, and cohesive team.

Summarized Key Result Areas:

• Create and implement a commitment, framework, and plan to root values of equity and inclusion within TCWH, with a plan for a specific focus on creating and implementing diverse recruitment strategies.
• Explore developing an accountability and support system to accompany this commitment.
• Collaborate with Team JEDI on county-wide initiatives.
  • Create a plan to enhance equity and inclusion within TCWH long-term, including opportunities to document and share success.
• Explore ways to embed and bring to life our Values-Based Culture.

3. Community

Strengthen the collaborative effort within Tompkins County to equitably impact individual and population health.

Summarized Key Result Areas:

• Visualize (map) our network of community partners and resources and use this to develop a plan to build and maintain strategic partnerships.
• Analyze our community engagement practices and develop tailored strategies to build out engagement with (and awareness of) our available resources and services.
• Develop a unified strategy/approach to collaborating on funding with community partners.

4. Data

Review and establish effective data collection to measure programmatic, organizational and county progress against our priorities.

Summarized Key Result Areas:

• Develop a coordinated plan for collection and analysis of health equity focused data.
  • Outline an internal process for data-based decision-making.
• Assess perceptions and understanding of organizational values through surveys or other mechanisms and use findings to develop actionable plans.
• Create a regular review process for programs and services to be evaluated for inclusivity and equity.