County Services           How Do I?     

To Contact Us:

Mailing and Physical Address: 
                92 Brown Road
                Ithaca, NY  14850

Phone Numbers: 
Administration (during office hours)                      (607) 257-3888
Dispatch Center - Emergencies (24-hours)                    9-1-1
Dispatch Center - Non-Emergencies (24-hours)   (607) 273-8000

Michael Stitley, Director
Jessica Verfuss, Deputy Director
John Halaychik, Communications Center Manager (9-1-1 Dispatch Center)
Geri Lockwood, Administrative Coordinator
Geoff Dunn, Community Preparedness Coordinator
Chris Saxon, Systems Manager
John Schaffer, Assistant Communications Center Manager
Eldon Stevens, CAD Systems Specialist
Justin Vann, Emergency Services Coordinator
Joe Milliman, EMS Program Manager
Danielle Schwarz, Data Analyst / Peer Support Coordinator


On-Duty Dispatch Supervisor,  Email

Technical Support,  Email

To Update Emergency Contact and Business Registry InfoBusiness Registry & Emergency Contact Form


To Obtain Records:

For Agencies:
     Click HERE to request a recording or other information, a call review, or address/person flag.

     Click HERE to submit an unusual occurrence.

For Citizens, Attorneys, and Other Interested Parties:
     Click HERE to submit a FOIL (Freedom of Information Law) request

The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, 7 days a week.  Much of the 9-1-1 activity received occurs after business hours.  When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsibility for the property.  You will find a link on this page where you can obtain a form to complete and submit emergency contact for your business or property.  You can also use this form to notify us of a new business, an address change, or other information that would help us help you.