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Emergency Response


The Department of Emergency Response (DoER) oversees County-wide emergency dispatch and communications systems that allow residents to dial 9-1-1 to receive emergency medical, fire, police, or other emergency help from any phone within Tompkins County.  The 9-1-1 system, through the use of countywide communications and Computer-Aided Dispatch (CAD) systems, is able to locate callers' addresses and phone information while communicating with fire, police, and medical personnel in the field.

The Department implements County Mutual Aid/Disaster Plans, which provide County fire, emergency medical, and other agency assistance when local services have exceeded their local equipment and personnel resources.

In coordination with Cayuga Health Systems & Upstate University, the Department coordinates training of emergency medical personnel.  The Department also provides training for 16 fire departments through the Office of Fire Prevention and Control (OFPC) of New York State.


Click here to view the Department of Emergency Response's 911 Communication Center and Emergency Management.


Citizens requesting Emergency Preparedness information are encouraged to visit the TompkinsReady webpage.


To Update Emergency Contact and Business Registry Info, please click:
Business Registry & Emergency Contact Form.


NOTICE:  Tompkins County does not establish tow operator rates.


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Tompkins County Criminal Justice and Fire-EMS Data Communications, and
CAD System Secure Access Acknowledgement Form