(Ithaca, N.Y., July 21, 2023) – The Tompkins County Whole Health (TCWH) phone lines will be undergoing a planned phone upgrade/maintenance on Saturday, July 22, 2023, starting at 9:00 AM. The maintenance is expected to take place for several hours, with an estimated return to business of 1:00PM.
During this time, our regular answering service system numbers will not be available, and our on-call staff will not be able to receive calls from those lines. In order to reach our answering service and on-call staff, please call 800-875-6686.
EMERGENCY AND CRISIS CONTACTS FOR 24-HOUR HELP if you or someone you know feels the need to speak with a healthcare or mental health professional:
- For life-threatening emergencies, dial 911
- National Suicide Prevention Lifeline, DIAL 988 1-800-273-8255
- Crisis Text Line, text HOME to 741-741.
- Ithaca’s Suicide Prevention and Crisis Service hotline, 1-607-272-1616.
- Veterans Crisis Line, for Veterans and their loved ones, call 1-800-273-8255 and Press 1, or text 838255. Visit veteranscrisisline.net for online chat and more.
Information about Tompkins County Whole Health can be found on the website at www.tompkinscountyny.gov/health.
Tompkins County Whole Health (formerly the Tompkins County Health Department): envisioning a future where every person in Tompkins County can achieve wellness. Find us online at TompkinsCountyNY.gov/health, and follow us on Facebook at Facebook.com/TompkinsWholeHealth and on Twitter at @TCWholeHealth. Sign up to receive Whole Health updates or other county announcements via email or text.
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Media Contact: Shannon Alvord, salvord@tompkins-co.org