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Do You Have Access to Reliable and Affordable High-Speed Internet?

Do You Have Access to Reliable and Affordable High-Speed Internet?

Tompkins County Urges Residents to Complete Broadband Assessment Survey

(Ithaca, N.Y., February 8, 2022) – Tompkins County is urging residents and local businesses to fill out a survey from New York State to help map broadband internet infrastructure and access. Results from the survey will inform the New York State’s Department of Public Service and future efforts to improve broadband access, reliability, and affordability.

The survey takes 5-7 minutes to complete and will assist the agency’s effort to more accurately report where high speed broadband is available and where it is not. Visit www.empirestatebroadband.com by March 18 to take the survey digitally or call the toll-free broadband assessment line at 1-855-NYBBMAP (1-855-692-2627) to receive a paper copy in the mail.

The survey offers an optional “Speed Test” to better understand the broadband speed of the device you are using to connect to the internet. Click on the “Speed Test and Survey” button to take a brief speed test, followed by the short survey. If you are using your cell phone or are not at your home or work device connected to the internet, please click the “Survey Only” button. The survey and speed test are available in English and Spanish.

Any information shared in this survey is private and your name or business name will not be associated with any data collected on the website. 

Tompkins County Commissioner of Planning and Sustainability Katie Borgella stated, “This assessment will help New York State and Tompkins County understand the state of local broadband access. Reliable and affordable broadband internet is increasingly critical for working from home, telemedicine visits, and remote school activities.” She continued, “Understanding where broadband is inaccessible is necessary to expanding service over time.”