No Thanks Campaign: Field Notes

This page is offers some of my experiences with the No Thanks campaign.

Case Study

Policy for nonprofits to refuse charitable donations from the Tobacco Industry
Tobacco Free Tompkins “No Thanks” campaign

Summary
Tobacco Free Tompkins (TFT) partners agreed that the community would be supportive of an initiative calling for nonprofits to adopt a policy to refuse tobacco industry sponsorships. It was determined that
• executives and board members of Tompkins County based nonprofits would demand extensive background documentation before they would be open to considering the issue.
• the best approach would be to individually solicit a “charter” group of well respected organizations to establish a base of support for a subsequent broader direct mail and media appeal.
Organizations were solicited for the charter group by email and phone calls beginning in December 2005. As of the end of February 2006, the background documentation had gone through 2 important revisions based on feedback from the field. One organization had signed the proposed policy; 3 had declined, and 6 were outstanding.

Introduction
While “community action” might typically be thought of as acting on an issue for the benefit of the community, at times community action may trend more toward acting in the community for the benefit of an issue. With this in mind, the coordinator was uncertain as to whether or not the local nonprofit sector would be receptive to considering the sponsorship issue. However, since other Community Partnerships in the South Central area were showing success with this strategy the idea was presented to and endorsed by TFT partners at their September 2005 meeting.

The multi-faceted nature of the sponsorship issue had to be tightly packaged for the local nonprofits. The package was given a name — the No Thanks campaign — and presented individually to the executive director or board president at a handful of organizations. This provided a road test for the package and a chance to establish credibility through a “charter” group of organizations. More broad based solicitation of nonprofits using direct mail, newspaper ads and press releases promoting — and standing on the shoulders of — the charter organizations would follow.

Objectives
• Increase the number of nonprofit human service and cultural organizations in the community that have a written policy prohibiting acceptance of tobacco company sponsorship.
• Establish that the social acceptability of tobacco use is an important variable in reducing tobacco use.
• Establish awareness of those factors that contribute to the social acceptability of tobacco use.

Strategies
• The primary objective was introduced to TFT partners for discussion and recommendations.
• A list was obtained of local nonprofit organizations, including human services, arts, religious and recreational. From this, a list of primary prospects was developed and the respective executive directors and board officers were researched.
• Background materials were researched using as references the ASP tool kit, documents from other NYTCP partners, and Internet searches.
• The initiative, known among NYTCP partners as “ASP Sponsorship,” was given a consumer-friendly name in order to establish a product identity.
• The presentation package was developed to include a cover letter, a Q & A (FAQ) document, and a draft (sample) policy. An extensive web site was created to display and support the package using web pages and pdf downloads, and with additional background pages and links to other sites.
• Ten agencies were selected as good candidates for a “charter” group based on: their stature in the community; a level connection between the agency’s work and the anti-tobacco message; an acquaintance with the agency executive or a board member. Initial contact was made by phone and email in early December; follow-ups were made through mid February. TFT partners also volunteered to approach nonprofits where they had contacts.

Results and Recommendations
• Responses to the initial contact varied from none, to muted interest, to enthusiasm with repeated failure to follow through, to an aggressive challenge of the premise and the program. In all except two cases the issue was not expected to get onto a board agenda until January at the earliest.
• Feedback received as of mid January was incorporated into revisions of both the Q&A and the draft policy. The primary issue addressed was confusion and uncertainty about exactly who is “the tobacco industry.” One agency was reluctant to sign on out of a fear they would unknowingly violate their own policy at some future time. The policy was reportedly defeated at the executive committee stage of another organization on the assumption that Kraft Foods and an uncertain number of other unnamed companies were included in the ban. And the executive director of an agency for individuals with physical impairments stated, “If Kraft develops a new packaging specifically designed for people with physical impairments and they donate these packaged foods for distribution through our agency, are we supposed to refuse them?”
• Revisions to the draft policy included: changing the definition of the tobacco industry from an open-ended, “all… which are also subsidiaries,” to a specific list of company names covered by the policy; softening the anti-tobacco rhetoric in the “Intent” section of the text; and simplifying the objective and fact-based statements. Revisions to the Q&A included related topics such as, Does this policy include Kraft? and, Is this policy linked to being a TFT partner?
• Using the web site as an information resource worked well for the solicitations. Email text could be limited to a few key points with a link to the extensive Q&A, and calls could be followed-up by emailing a link. The Q&A, which filled 5 printed pages, could be easily scanned on the web site just by clicking on specific questions from the list at the top of the page. Links within the Q&A text also provided references and additional information. One executive director used the web site as a briefing source for board members, as well as distributing pdf files electronically with a pre-meeting packet.
• A lot of effort went into getting decisions from the “charter” group candidates in order to make good on the recognition they were promised, and to assure a strong base from which to solicit others. It may be fair to conclude that the solicitation field should have been broadened from the charter core beginning in February, however there is no sense that a mass solicitation sweep using print ads and direct mail would have yielded a more satisfying or productive long-term outcome.

Postlude
• The timeframe for this case study is September 2005 through February 2006. However, as the text was being drafted (March 15, 2006) the board of one of the original “charter” organizations approved without dissent the No Thanks policy as worded in the revised TFT draft. Since January there had been active communication between the organization’s executive director and the TFT coordinator leading first to action by the executive committee, and continuing through action by the full board, including, at the invitation of the director, the TFT coordinator attending the full board meeting at which the vote was taken. Looking forward, the sphere of this organization’s influence has the potential to open a wide door by which others will join the movement.

After passing the policy cited in the postlude (above), the agency’s executive director offered to post a “testimonial” on a local listserve subscribed to by over 600 individuals working or volunteering in the nonprofit sector. The “Second Wave” email solicitations shown below followed that posting.

 

Email Solicitations: 2nd wave

  •  
  • 1st mailing
  • |
  • 2nd mailing
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    1st mailing

      • Early April 2006
      • Sent to 30 nonprofits

    Dear Executive Director or Board Chair;

    You may have seen the recent posting to the Human Services Coalition Listserv about the Health Planning Council’s new policy against accepting funding from the tobacco industry. The policy was adopted as a public statement of the impact that tobacco use has on this community. I have included the text of the posting, below. It also appeared in the April 12 issue of the Ithaca Community News.

    As coordinator of the Tobacco Free Tompkins “No Thanks” campaign, I am writing now to personally invite you to, in [the author’s] words, “take a stand” by adopting a policy that [your nonprofit] will not accept funding from the tobacco industry.

    For years the tobacco industry has donated to nonprofits as a way to (1) gain visibility for their products and (2) build social acceptance as a corporate “good citizen” in an effort to overcome their negative public image.

    However, the social and financial toll of tobacco use in Tompkins County far outweighs any potential funding from the industry: we pay millions in tobacco-caused health care and Medicaid costs, year after year. Nationwide, thousands of kids get hooked on cigarettes everyday, largely as a result of tobacco industry marketing and promotion efforts.

    Accepting tobacco funds in effect perpetuates tacit acceptance of the industry, its past and ongoing marketing tactics, and the impact of its products. The “No Thanks” campaign upholds an organization's commitment and dedication to the health and well-being of the community.

    Beginning next month, a statewide initiative --- modeled in large part on our own No Thanks campaign --- will roll out. We have an opportunity to set the pace for the state. Your participation is equally valuable even if you neither have, nor intend to accept tobacco funding.

    Please take a few minutes to read through the posting and discuss this issue with [your] board members. Our web site has an extensive Q&A and a variety of sample policies to help facilitate your discussion.
    Go to http://www.tompkins-co.org/wellness/tobaccofree/asp/ntc.htm.

    I would welcome an opportunity to answer any questions you and/or your board members might have either by phone, email or in person.

    Thank you very much for your interest and consideration.
    Sincerely,
    Ted Schiele

    ** ** ** ** ** **
    Ted Schiele, M.S.
    Coordinator, Tobacco Free Tompkins
    Tompkins County Health Department
    Ithaca, NY 14850
    (607) 274-6712
    http://www.tompkins-co.org/wellness/

    ------- Forwarded message follows -------

    Date sent: Wed, 29 Mar 2006 12:09:23 -0500
    To: TC-HSC-L
    Subject: "No Thanks" tobacco funding policy

    Are you interested in taking a stand against accepting donations from the tobacco industry?

    The Advisory Board of the Health Planning Council (HPC) has done just that. At our meeting on March 15, 2006, we adopted a policy stating that we will not accept any funding or donations from the tobacco industry, including for example, Marlboro maker, Altria and Skoal maker, U.S. Smokeless Tobacco.

    Cost of Tobacco Use
    Tobacco use is responsible for one fifth of all deaths nationally, 25,000 deaths a year in NYS, and $2.7 million in annual Medicaid costs to Tompkins County. Total health care and lost productivity costs in Tompkins County resulting from smoking is estimated to exceed $36 million a year. At a time when counties are struggling with rising Medicaid costs, and the ability to pay for health care is uncertain for an ever widening segment of the population, the economic and social costs of tobacco use are substantial.

    Teen Use
    Almost 90 percent of adult smokers began at or before age 18. As much as one third of underage experimentation with smoking is attributable to tobacco company marketing efforts. Every day an estimated 4,400 young people try cigarettes for the first time; more than one third of all youth who ever try cigarettes become regular, daily smokers before leaving high school.

    Why say “No Thanks”?
    Any philanthropic activities undertaken by the tobacco industry are dependent on the sale and use of tobacco products; this is contrary both to the mission of the Health Planning Council and to the social and economic health of our community. In adopting this policy the HPC Board is recognizing the burden of tobacco use on public health, and that every step taken to diminish the presence of tobacco in the social environment will contribute to long term public health benefits.

    The policy to decline tobacco industry charity adopted by the HPC board was introduced through an initiative of Tobacco Free Tompkins (TFT), a partnership of community organizations and individuals of which HPC is a member. The TFT initiative is the “No Thanks” campaign, by which nonprofits say “no thanks” to tobacco industry involvement in the community. Family & Children’s Services of Ithaca adopted a No Thanks policy in December 2005.

    Want to find out more?
    The HPC invites all Tompkins County nonprofits involved in human services, health care, or activities for children to learn about and become involved in the No Thanks campaign. For more information contact Ted Schiele at tschiele@tompkins-co.org, or visit the No Thanks campaign web site at http://www.tompkins-co.org/wellness/tobaccofree/asp/ntc.htm

    ************************************

    2nd mailing
      • May 9
      • Sent to 24 recipients of 1st mailing

    Dear –—;

    A few weeks ago I invited [you] and other Tompkins County nonprofits to participate in Tobacco Free Tompkins’ No Thanks campaign. Based on feedback from that appeal, please allow me to clarify the context of this campaign.

    In an effort to win new users and stall those who want to quit, the tobacco industry spends well over $15 billion a year to promote their products as appealing, affordable and as commonplace as coffee. We are asking the members of our community to act together to counter the industry’s mammoth effort, one small step at a time.

    The No Thanks campaign is one such step. Through a policy to decline direct funding from tobacco, organizations confirm that the goals of the tobacco industry are so inconsistent with their own that the most appropriate course is to remain free of any relationship directly with the big tobacco companies.

    The message is not intended for the tobacco industry; they will not be listening. Your message is for our community, where people are listening.

    Tobacco use costs Tompkins County over $36 million a year in health care and lost productivity and $2.7 million in property taxes paid to Medicaid, not to mention countless lives and lost opportunities. Together, we can begin to abate this erosion of lives and resources and dispel the notion that tobacco use is either appealing or affordable.

    I hope that you will respond with your questions and comments on considering the No Thanks campaign at [your organization.]

    For additional information and sample policies visit our web site:
    http://www.tompkins-co.org/wellness/tobaccofree/asp/ntc.htm.

    Best wishes,
    /Ted


    ** ** ** ** ** **
    Ted Schiele, M.S.
    Coordinator, Tobacco Free Tompkins
     

    How they responded

    A sampling of concerns about the campaign or adopting a policy...

    Our board met today and when I introduced the idea, there was a lot of discussion. In short, the board felt that 1) we never have received direct tobacco money so we're not making any kind of real statement; 2) we can't control bequest funds, especially those that may include corporations with multiple businesses; 3) they didn't feel that this was an effective way to communicate smoking concerns. In addition, one person sits on another board that was given tobacco stocks which had been purchased many years ago; the donor said "Here, sell these and at least the money will go to do some good in the community."

    One reservation that I have about this is that is primarily a ---------- organization and we try to stay focused on that as our mission. Over the years, we have been asked to lend our good name to many causes ranging from public education intitatives to the endorsement of individual candidates running for office. The board has become increasingly wary about where to draw the line on these endorsements.

    The [agency] has not solicited funds from big tobacco, and we do not see that happening. Where this gets complicated is that money does not always leave visible tracks. For example, we have received funding from a Foundation to support our program. Do I know whether the Foundation received money from Philip Morris? No.

    I'm not the expert on services funding across the board (to all of our agencies as well as ourselves), but I would be very surprised if any of them get direct funding from tobacco organizations. I'll send this on to others to inquire about this. The idea seems a good one, but I'm guessing it's not relevant to us.

    A human services agency that adopts a no tobacco funding policy is establishing or claiming a position of privilage; they can afford to reject the money, where other agencies could not.