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Information Technology Services (ITS)

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Information Technology

Contact Information

Greg Potter, Director
128 E Buffalo St
Building C
Ithaca, NY 14850
(607) 274-5417
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Information Technology Services (ITS)


Our Mission

The Tompkins County ITS Department provides for the management of core, mandated technology services and infrastructure to facilitate cost-effective information processing and telecommunications solutions to meet program objectives, technical mandates, and public service requirements for Tompkins County departments.

We strive to provide

Technology Guidance Technology Guidance – Partnering with Tompkins County Departments to explore, implement, and support technology solutions and to establish associated policies, standards and guidelines.
Project Facilitation Project Facilitation – Communicating effectively with customers on both an administrative and technical level to identify potential opportunities and improvements for the integration and use of information technology solutions.
Service Oriented Responces

Service Oriented Responses – Ensuring quality customer assistance and support for the use of information technology to achieve business goals and efficiencies.


Digital Survey Award
July 20, 2017 – The Center for Digital Government (CDG) and the National Association of Counties (NACo) announced the winners of the 15th annual Digital Counties Survey. The survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage collaboration and shared services, enhance cybersecurity and even reduce carbon emissions. 

“Digital counties are leveraging technology to improve the ways they conduct business and engage with citizens in increasingly innovative and exciting ways,” said Todd Sander, executive director, CDG. “The Center for Digital Government congratulates this year’s winners for their work to reduce costs, encourage citizen engagement, increase efficiencies and proactively address citizen expectations.”

"As technology continues to grow in all facets of our lives, country governments are adapting and innovating,” said NACo Executive Director Matthew Chase. “The Digital Counties Survey spotlights how counties deploy technology to enhance services and benefit residents while being responsible stewards of taxpayers resources.” 

Tompkins County, NY ranked # 10 in the "Up to 150,000 Population Category".