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Contact Information

  Lee Shurtleff, Director
  92 Brown Road
  Ithaca, New York  14850
  (607) 257-3888

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To Contact Us:


Mailing and Physical Address: 
                92 Brown Road, Ithaca NY 14850

Phone Numbers: 
Administration                                                                  607-257-3888
Dispatch Center - Emergencies (24-hours)             9-1-1
Dispatch Center - Non-Emergencies (24-hours)  607-273-8000

Email Addresses: 
Lee Shurtleff, Director                                          

Jessica Verfuss, Asst. Director                            
(Fire & Emergency Management)

Christina Dravis, Comm. Center Manager     
(9-1-1 Dispatch Center) 

Beth Harrington, Asst. Director                         
(Emergency Medical Services)

Brian Wilbur, Asst. Director                                
(Special Projects)

On-Duty Dispatch Supervisor                            

Technical Support                                                  

To Update Emergency Contact Info                


Or Contact Us HERE


To Obtain Records:


For Agencies:
     Click HERE to request a recording or other information

     Click HERE to submit an unusual occurrence

For Citizens, Attorneys, and Other Interested Parties:
     Click HERE to submit a FOIL (Freedom of Information Law) request


The 9-1-1 Communications Center and the public safety agencies we serve are operating 24 hours a day, seven days a week. Much of the 9-1-1 activity received occurs after business hours. When a first responder is sent to a business or other premise, it is often difficult to locate an emergency contact to come and assume responsiblity for the property. You will find a link on this page where you can obtain a form to fill out and submit emergency contact for your business or property. You can also use this form to notify us of a new business, an address change, or other information that would help us help you.

Emergency Contact Information Form