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911 Information

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  EMERGENCY RESPONSE CENTER
  Lee Shurtleff, Director
  92 Brown Road
  Ithaca, New York  14850
  (607) 257-3888

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911 Information

Facts About Tompkins County 9-1-1

  • The Tompkins County 9-1-1 Center is the designated 9-1-1 public safety answering point (PSAP) in Tompkins County. Our staff includes 16 Emergency Services Dispatchers, 6 Dispatch Supervisors, a Professional Development Coordinator (who oversees Quality Assurance and Training), and a Communications Center Manager.
  • Tompkins County adopted 9-1-1 in 1997.
  • Each year, Tompkins County 9-1-1 receives over 30,000 9-1-1 calls and over 110,000 non-emergency calls, and handles approximately 65,000 police incidents and 24,000 fire and rescue/EMS incidents.
  • Tompkins County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.
  • In 2015, Tompkins County 9-1-1 became the first PSAP in New York to have it’s training program certified by the Association of Public-Safety Communications Officials (APCO).

Want to become a Dispatcher?
 Fill out a Human Resource Job Card here!
When the applications open, you will be notifed.


Qualifications:
- High School Diploma or GED.
    - Ability to pass Civil Service written examination**.
    - Abiltiy to pass typing test.
    - Ability to pass a medical physical and hearing and drug tests.
    - Ability to pass background investigation and psychological exam. 

 

Benefits:
- $49,275.20 - $53,476.80/year (2018 rates)
    - Health, Vision, and Dental Insurance
    - New York State Retirement
    - New York State Deferred Compensation Plan
    - Excused Paid Leave

** The Civil Service written examination is offered in Tompkins County every 1-2 years, depending on need.